Blockbuster

Dear friends at Blockbuster Video,
Do people actaully still flock to your stores? do people actaully rent movies? I think VHS is due for a comeback, those were simplier days. i am a former hollywood video employee and we used to get blockbuster dvd's in our drop box all the time, which was always very confusing considering there was not a blockbuster store near us. I just can't imagine anyone actaully taking the time to go to a blockbuster store.i have felt this way for a while, them BAM a new one opened up down the street. how is this possible i thought you closed alot of stores. if you feel foe finacial reasons that you should close stores then why in gods name would you open a new one?by the way, your website is several shades of confusing.


Hi Heidi,Thank you for contacting Blockbuster Customer Care.

I'm sorry that you find some "shades" in our website confusing and I understand your concern regarding the current financial crises.

We take feedback and suggestions seriously and welcome them as a valuable tool needed to improve the quality of our service. I've submitted your feedback regarding out website to the appropriate department for review.
Blockbuster Inc. is a leading global provider of in-home movie and game entertainment, with more than 7,500 stores throughout the Americas, Europe, Asia and Australia. Blockbuster continues to make significant progress with our efforts to transform the company into a multi-channel provider of entertainment. In this regard, the Company has hired the law firm of Kirkland & Ellis LLP to advise it with respect to its ongoing financing and capital raising initiatives, not bankruptcy as was reported by some news media outlets.

Additional information is available from the Investor section of the Company's web site at http://investor.blockbuster.com.

I hope you visit the newly opened store and check what we have to offer to you. You may sign up for a membership. Just bring two forms of major ID such as driver license, credit card, social security card, utility bill, etc. Sign up is quick, easy, and free.
Please let me know if there is anything else I can do for you.Always here to help,JeromeBlockbuster Customer Care